bajee Privacy Policy
The security of your personal information is a priority for us at bajee. This policy clearly describes what information we collect, how we use it, and what measures are taken to keep your information safe.
This Privacy Policy ("Policy") applies between bajee ("we", "us") and users of the bajee website ("you", "user"). By creating an account or using the services on bajee, you are considered to have accepted the terms of this Policy. To understand the full terms of use, you should read our Terms and Conditions.
What Information Is Collected
bajee collects user information in various ways. The purpose of collection is solely to improve service quality and ensure a safe user experience.
1.1 Information You Provide Directly
Information you voluntarily provide when registering an account or using the services:
- Full name and date of birth (for age verification — to confirm the 21+ age requirement is met)
- Mobile number and email address
- Bank account or mobile wallet details (for transactions)
- Documents required for identity verification
1.2 Automatically Collected Information
When you use the bajee website or app, the following information may be collected through technical means:
- IP address and device type
- Browser and operating system information
- Site browsing activity and session duration
- Cookies and related tracking data
1.3 Information Received from Third Parties
A limited amount of information may also be collected through trusted third parties for identity verification or fraud prevention. This information is used solely for account security purposes.
Purpose of Data Use
bajee uses collected information only for the following purposes:
2.1 Service Operations
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfer
- Providing bonuses and promotional offers
- Providing technical support and customer service
2.2 Security and Protection
- Detecting and preventing fraudulent activity
- Preventing unauthorised access to accounts
- Implementing age verification and responsible gaming policies
2.3 Service Improvement
- Analysing user experience to improve site functionality
- Resolving technical issues
- Effectively launching new features and games
2.4 Communication
Your contact information is used to send important account notifications, transaction confirmations, and security alerts. If you do not wish to receive promotional messages, you may unsubscribe at any time.
Data Storage and Security
bajee uses industry-standard technology to keep user information secure. SSL encryption is used for data transfer and storage, protecting your information from unauthorised access.
3.1 Technical Security Measures
- SSL/TLS encryption on all data transmissions
- Sensitive information such as passwords stored in encrypted form
- Regular security audits conducted
- Restricted staff access controls
3.2 Data Retention Period
Your information is retained for as long as your account is active and as required to meet legal obligations. Financial transaction records may be retained for a set period even after an account is closed.
Data Sharing and Disclosure
bajee never sells users' personal information to third parties. Information may be shared in the limited circumstances listed below:
4.1 Service Providers
Minimum necessary information is shared with trusted service providers for payment processing, identity verification, and technical support. These parties are required to comply with bajee's privacy standards.
4.2 Legal Obligations
bajee may be legally required to provide information to relevant authorities in response to a legal directive or court order. In such cases, only the information specified in the order is provided.
4.3 Business Changes
User information may be transferred in the event of a business merger or acquisition. Users will be notified in advance of any such change, and this Privacy Policy will be updated accordingly.
Cookies and Tracking Technology
bajee uses cookies to improve website functionality and personalise the user experience.
5.1 Types of Cookies
- Essential Cookies: Required to keep login sessions active and ensure security
- Functional Cookies: To remember your preferred language and settings
- Analytics Cookies: To analyse site usage and make improvements
5.2 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may cause some site features to not work properly.
User Rights
bajee believes you should have full control over your own information. You may exercise the rights listed below at any time:
6.1 Right to Access
You may request through your account to find out what information bajee holds about you. Contact us via 24/7 live chat or email for assistance.
6.2 Right to Rectification
If any information stored about you is incorrect, you may request that it be corrected. Subject to identity verification, bajee will make the correction as soon as possible.
6.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.
6.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. Contact the bajee support team directly for assistance with this.
Protection of Minors
All bajee services are for persons aged 21 and over only. bajee does not knowingly collect information from anyone under 21. Age is verified at the time of account registration. For more details on responsible gaming, please read the Responsible Gaming page.
If it becomes known that information from a minor has been collected inadvertently, bajee will immediately delete that information and close the associated account.
External Links and Third Parties
bajee's services may include content from third-party game studios such as Pragmatic Play, Evolution, JILI, and PG Soft. These parties have their own privacy policies, and bajee is not responsible for how your information is used on their platforms.
Changes to Policy
bajee may update this Privacy Policy as needed. Users will be notified by registered email or on-site notice if significant changes are made. Continued use of the site after changes are made will be considered acceptance of the updated policy.
To learn more about bajee and read details about our services, history, and values, visit the About Us page.
Common Questions and Answers
Visit bajee's FAQ section for answers to common questions about the Privacy Policy or the protection of your information. Detailed answers on account, payment, and security topics are available there.
Your Information Is Safe With Us
bajee uses industry-standard encryption and security protocols to keep your personal and financial information secure. Every transaction and login session is conducted over encrypted channels.
Contact Us About Privacy
If you have any questions or complaints about the protection of your information or this Policy, contact the bajee support team. We provide support in both Bengali and English.
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